At Africa Incoming Adventures, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, make a booking, or interact with us in any way. By using our services, you agree to the collection and use of information following this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

1.1 Personal Information

• Booking Information: When you make a booking or inquiry, we may collect personal details such as your name, email address, phone number, postal address, date of birth, nationality, passport details, and payment information.
• Communication Information: Information you provide when you contact us via email, phone, or through our website’s contact forms.
• Health Information: Specific health-related information necessary to provide you with a safe and enjoyable experience, such as dietary restrictions, allergies, or mobility issues.

1.2 Non-Personal Information

• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and personalize your experience.

2. How We Use Your Information

We use the collected information for various purposes:

• To Process Bookings and Payments: To process your reservations, manage payments, and provide you with relevant booking information.
• To Communicate with You: To respond to your inquiries, provide customer support, send confirmations, updates, and any necessary notifications related to your safari or tour.
• To Personalize Your Experience: To customize our services to better meet your needs and preferences, including special requests and dietary needs.
• To Improve Our Services: To analyze website usage, improve our services, and develop new offerings.
• For Marketing and Promotions: To send you newsletters, promotional offers, and other information about our services, if you have opted in to receive such communications. You may opt out at any time by following the unsubscribe instructions provided in the email.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

Business Transfers: If Jambo Bwana Expeditions is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Service Providers: We may share your information with third-party vendors, partners, or service providers who assist us in delivering our services, such as hotels, transportation companies, and payment processors.

Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or safeguard our users’ safety.

4. Data Security (Continued)

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and correct the personal information we hold about you. If you would like to review or update your information, please contact us using the details provided below.

5.2 Opt-Out

If you no longer wish to receive marketing communications from us, you may opt-out by following the unsubscribe instructions included in the emails or by contacting us directly.

5.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to request the deletion of your personal information, please contact us, and we will take reasonable steps to address your request in accordance with applicable laws.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. International Transfers

Your personal information may be transferred to and processed in countries outside of your own, including countries that may not have data protection laws equivalent to those in your country. By using our services, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website and updating the “Last Updated” date at the top. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us